Home
>
Thoughts
>
Article
Jenis Inovasi yang Dapat Menciptakan Pasar Bagi Bisnis Anda

18 July 2022
Banner-Article-JULY-JenisINOVASI.jpg

Pengaplikasian Inovasi tidak dapat disamaratakan. Hal itu bergantung pada status atau jenjang perusahaan Anda, apakah termasuk dalam perusahaan yang sudah stabil dan mapan atau bisnis Anda masih tergolong baru dan sedang berkembang. Ada berbagai cara untuk dapat menciptakan nilai, mencapai diferensiasi, dan melampaui persaingan.

Pada perusahaan Anda, inovasi memiliki berbagai macam arti, mulai dari melakukan perbaikan bertahap pada produk yang ada hingga menciptakan teknologi dengan terobosan baru atau mengembangkan pasar yang benar-benar baru.

Pada kursus online mengenai Disruptive Strategy, Professor Clayton Christensen dari Harvard Business School, menguraikan tiga jenis inovasi, yaitu:

  1. Sustaining Innovation

  2. Low-end disruption

  3. New-market disruption

 

Jenis-jenis Inovasi Sesuai dengan Strateginya

Cara memanfaatkan setiap inovasi tergantung pada tempat perusahaan atau bisnis Anda di pasar. Berikut ini pemaparan dari setiap jenis inovasi dan cara menerapkannya untuk mencapai kesuksesan bisnis jangka panjang.

  1. Sustaining Innovation

Sustaining innovation atau inovasi berkelanjutan adalah perbaikan dari produk yang sudah ada. Perusahaan yang mengejar inovasi berkelanjutan mengembangkan versi yang disempurnakan dari produk tingkat atas mereka untuk menargetkan pelanggan mereka yang paling menguntungkan serta bersedia membayar untuk peningkatan kinerja.

Dalam hal ini bisnis akan diuntungkan karena mereka dapat memanfaatkan proses dan struktur biaya mereka saat ini. Di kemudian hari, perusahaan dapat mempertahankan atau meningkatkan margin keuntungan mereka.

Dalam Disruptive Strategy, Christensen secara singkat menggambarkan karakteristik mempertahankan inovasi dalam konteks produk yang lebih baik dapat dijual kepada pelanggan terbaik, untuk meraup keuntungan lebih baik pula.

Contoh perusahaan atau brand yang menerapkan ini adalah Apple saat setiap kali meluncurkan versi baru iPhone-nya. Sementara setiap rilis, Apple selalu menyorot fitur terbaru yang seringkali merupakan terobosan, seperti sistem tiga kamera di iPhone 11 Pro. Dalam hal ini Apple berarti masih membangun pasar dan value network yang sudah ada sebelumnya.

Inovasi berkelanjutan adalah sebuah metode saat para pemimpin perusahaan atau suatu bidang yang bertanggung jawab. Biasanya dapat dikatakan berhasil karena mereka mendengarkan pelanggan yang sudah ada dan menggunakannya untuk mengembangkan produk dan layanan yang unggul. Namun, dalam prosesnya mereka menciptakan peluang bagi perusahaan baru untuk masuk ke pasar kelas bawah.

  1. Low-End Disruption

Memasuki low-end disruption atau gangguan tingkat rendah, yaitu ketika bisnis berada di posisi terbawah pasar dengan produk yang cukup baik dengan biaya yang lebih murah. Christensen menggambarkan ini sebagai “inovasi yang mengganggu”. Artinya, perusahaan kecil dengan sumber daya lebih sedikit mulai bergerak ke atas dan pada akhirnya mendapat pelanggan lama yang kemudian mengadopsinya ke arus utama.

“Jika Anda sampai ke dasar pasar, Anda menciptakan situasi di mana perusahaan besar termotivasi untuk melarikan diri, daripada melawan Anda,” kata Christensen dalam Disruptive Strategy. 

Menurut Christensen, perusahaan besar biasanya tidak akan melawan karena tidak ada keuntungan di dalamnya. Selain itu, sangat sulit bagi sebuah perusahaan untuk mengejar peluang di mana tidak ada keuntungan yang didapatkan.

Gangguan tingkat rendah adalah proses pendatang baru biasanya menang atau mendapatkan keuntungan lebih dibandingkan perusahaan atau bisnis yang sudah ada sebelumnya. Salah satu contoh perusahaan yang menggunakan low-end disruption adalah Airbnb. 

Pada tahun 2007, pendiri Airbnb, Brian Chesky dan Joe Gebbia memiliki ide untuk menyewakan kasur angin di apartemen mereka kepada orang-orang yang menghadiri konferensi desain di San Fransisco. 

Meskipun bukan situasi tidur yang ideal, inovasi tersebut ternyata cukup baik bagi tiga tamu yang ada dengan harga jauh lebih murah daripada menginap di hotel. Pada saat ini, Airbnb sebagai marketplace online yang bergelut di bidang persewaan penginapan.

Mereka juga menawarkan destinasi liburan yang jumlah totalnya akomodasinya sudah lebih dari tujuh juta akomodasi dan 50.000 sarana hiburan kepada wisatawan dari seluruh dunia. Pengunjung hotel telah beralih ke Airbnb dan menghasilkan lebih banyak pemesanan kamar atau ruang.

  1. New-Market Disruption

New-market disruption atau gangguan pasar baru adalah ketika bisnis membuat sebuah segmen baru di pasar yang ada untuk menjangkau pelanggan yang kurang terlayani. Melalui ukuran kinerja baru, mereka mengubah produk dan layanan yang dulunya mahal dan tidak terjangkau menjadi sesuatu yang lebih dapat diraih dan diakses oleh populasi yang lebih besar.

Menurut Christensen, low-end disruption tidak menciptakan pasar baru, melainkan mendapat pangsa pasar melawan yang lama. Gangguan pasar baru bersaing dengan perusahaan atau pemain lama atau yang sudah ada dengan mengejar pelanggan baru yang perusahaan ini tidak tertarik. Karena itulah, menjual produk menjadi lebih sederhana kepada mereka.

Lagi-lagi melalui Apple dapat kita lihat tentang inovasi yang mereka lakukan. iPhone yang dikeluarkan Apple menjadi inovasi yang berkelanjutan, sebelumnya berfungsi sebagai gangguan pasar baru. 

Penggunaan iPhone mengacaukan pasar laptop dengan memungkinkan pelanggan terhubung ke internet dan kemudahan dalam mengakses aplikasi favorit dari perangkat yang dapat mereka pegang dalam satu genggaman.

Ada banyak cara untuk mengejar inovasi. Jika Anda sedang mengembangkan bisnis, pikirkan secara strategis untuk meningkatkan produk bisnis Anda secara pribadi maupun bagian dari perusahaan. Saat ini, berbagai inovasi dapat membantu mempertahankan keunggulan kompetitif.

Penting bagi para eksekutif perusahaan untuk dapat melakukan inovasi baru dan pengembangan bisnis yang mampu bersaing, bertahan, dan unggul. Melalui program Business Development Planning, Anda bisa mendapatkan berbagai sudut pandang perencanaan bisnis yang matang untuk meminimalisasi risiko-risiko yang dapat mengganggu kinerja perusahaan sehingga Anda bisa menjaga pasar tetap stabil.

RELATED ARTICLE
cover-artikel-putih.jpg
Analytical Thinking: Definition, Benefits, and How to Improve It
16 May 2024

Analytical thinking ability is a crucial skill for you to have in the world of work.

Starting from the time of looking for a job or being a job seeker, including analytical skills can be a value in itself for you.

This ability is included in soft skills that can be obtained and developed from diverse experiences and self-reflection on work.

Having analytical thinking skills in the world of work will certainly provide benefits and help you achieve your professional goals better.

What exactly is analytical thinking and how to improve this ability? In this article, we will explain the definition of analytical thinking, the benefits it provides, and how to improve it.

Definition of Analytical Thinking

Quoted by Indeed, analytical skills are abilities that enable you to observe, research and interpret a subject to develop complex ideas and solutions.

Meanwhile, what is meant by analytical thinking is when you use these abilities simultaneously to get something done.

There are lots of jobs that require you to be able to think analytically. Not only professional, this ability will also be profitable to use in personal life.

You also can't just get analytical thinking skills. It takes trial and error and a long process before you can finally provide a solution to a particular problem.

Through experience and trial and error, those of you who have analytical thinking are people who can quickly analyze situations, topics and problems that generally occur in the world of work.

That's why having this ability will help you achieve the main goal in every job you do.

Benefits of Analytical Thinking

Analytical thinking skills will be very useful for data management and the IT field, but actually analytical skills are very valuable in various types of industries and career levels.

When you become a job seeker and have strong analytical thinking skills, companies will be more interested because these abilities have the potential to improve company operations.

The following are some of the benefits of analytical thinking:

  • help perform complex tasks more effectively;
  • solve complex problems in a more systematic way;
  • anticipate problems and be able to plan their solutions;
  • makes it easier for you to find alternatives or solution options when facing problems;
  • assist in making data-based or data-based policies and decisions; And
  • identify problems and resolve them effectively.

How Analytical Thinking Works

An important element in analytical thinking is the ability to identify the causes and impacts of a problem.

In a work context, when facing a problem, to apply analytical thinking, you need to first know the cause of the problem. The process for applying analytical skills is as follows:

  • Identify existing topics, problems and issues.
  • Gather information through tests and observations.
  • Develop solutions or deepen understanding of existing topics.
  • Try new solutions and ideas that have been learned.
  • Review what solutions might work to assess and apply new knowledge.

How to Improve Analytical Thinking

There are several effective ways or methods to improve your analytical thinking skills. Here's how to improve it:

1. Read a Book or Play Brain Games

An important part of becoming someone who has analytical thinking is reading lots of books. Reading in your daily life will keep your mind going and force your brain to think about ideas.

Apart from that, reading can also provide a different perspective and thus broaden your way of thinking.

If you have difficulty reading these important books straight away, you can also start by playing games that train your brain.

Brain games will make you think deeper and prioritize logic. Many use this method of playing games to sharpen analytical skills.

2. Learn New Things

Continuing to learn and gain new knowledge can improve your analytical thinking skills and processes.

The more you learn, the more options and information you have in solving problems and analyzing situations.

It cannot be denied that after completing formal school/college, many people tend to become passive learners. That's why it's important to keep learning new things.

This will make you more motivated and increase knowledge that you did not know before.

3. Pay attention to details

Being more attentive to your surroundings and paying attention to details is a way to further improve your analytical thinking. Try to pay attention to the details of what is happening around you and practice being a good observer. This will help you be more sensitive in analyzing the situation.

4. Take Special Classes/Training

You can also gain knowledge and insight about analytical thinking through classes or training. Currently, of course, there are many webinars that provide learning topics related to analytical thinking and other soft skills that may be needed in the world of work.

5. Don't be afraid to ask questions

Whether during training or within the scope of work, not being afraid to ask questions and asking for mentoring from superiors or speakers is something you can do to improve this ability.

Showing what you want to know with questions will add perspective and confirm your understanding.

6. Create a framework for thinking

Analytical thinking focuses on solving problems systematically. That's why if you're still having trouble, you can create a framework for thinking.

The thinking framework aims to make it easier for you to map problems and find solutions to existing problems.

That's an explanation of analytical thinking. Apart from the ability to think analytically, at work it is also important to have a way of thinking that combines analytical thinking and more intuitive thinking such as design thinking.

The combination of the two can produce solutions as well as opportunities for more creativity and innovative ideas. You can take part in the Design Thinking for Business Innovation program to learn more about the right way of thinking in business.

What are you waiting for? Register for the Design Thinking for Business Innovation class at prasmul-eli now!

cover-artikel-putih.jpg
Differences between B2B and B2C to Optimize Strategy Management
14 May 2024

In business, the terms B2B and B2C are often used and associated with each other, although they have quite significant differences.

B2B, which means business-to-business, and B2C, which means business-to-consumer, have basic differences in terms of transactions carried out in running a business.

Understanding the differences between these two types of business will help understand and improve your business strategy. The following is a complete article about the differences between B2B and B2C.

Understanding B2B (Business-to-business)

Quoting HubSpot, B2B or business-to-business is a business where the consumers/users are other businesses. That is why, marketing carried out by B2B is aimed at consumers who buy on behalf of a particular organization or business according to the needs, interests and constraints of that organization.

In simpler terms, B2B is a business whose consumers are organizations and other business companies. B2B relationships are commercial relationships that are mutually beneficial and mutually contribute to the success of each party involved.

Some examples from B2B, namely:

  • Company A needs software to help with the hiring process for the HR department.
  • Interior design agency that specializes in designing office spaces.
  • Use of marketing software for content strategy, SEO, and social media for the marketing department.
  • A company that offers banking software and cloud services for banks and financial institutions.

Understanding B2C (Business-to-consumer)

B2C or business-to-consumer is a business where the consumers are individual consumers and not professional buyers.

Marketing carried out in B2C businesses is tailored to the needs, interests and challenges that many people face in their daily lives.

So, in B2C business, the end user or final user of a company's product/service is the individual consumer. B2C sales can also be done both online and offline.

One of the challenges in B2C businesses is that they require a special budget for marketing because they have to create good brand recognition to be able to grow and form a customer base. Some B2C examples, namely:

  • A real estate agency that rents and sells homes to individuals and families.
  • A music platform that sells premium features to its users individually.

6 Basic Differences between B2B and B2C

To form optimal strategic management, know the 7 basic differences between B2B and B2C below:

1. Offer

Quoting from Wall Street Mojo, the offers provided by B2B and B2C have significant differences. Of course, because they have different target audiences, what these two types of businesses offer will be different.

B2B offerings pay more attention to other business needs such as production materials, manufacturing materials, production components and others. Meanwhile, B2C offers ready-made products that are ready to use for consumers who buy them individually.

2. Goals

As understood, the aim of a B2B type of business is to provide for the needs of other organizations or companies that are still connected to the products and services they offer.

Meanwhile, for the B2C type of business, the business goal is to provide products and services that will meet the needs and desires of many individuals.

3. Focus

When carrying out transactions in B2B types of business, the focus is to form a long-term cooperative relationship between the service/product provider and the organization/company that uses it. In B2B, this approach focuses more on business relationships.

For B2C business focus, because the end user is an individual consumer, the main focus is brand recognition to form a strong customer base.

4. Business Size

Because it provides production materials and services for certain companies, it is certain that the size of the B2B business will be larger, as will the 'orders' or purchases made by consumers. For B2C itself, orders and purchases tend to be in small quantities.

5. Marketing Strategy

Forbes states that there are definitely differences in marketing strategies for B2B and B2C business types because of differences in focus and target audience.

B2B marketing will usually focus on marketing that is more long-term in nature, conveying the specialization of the products/services they offer, and the problems they solve so that they can be trusted by experts in their field.

Meanwhile, marketing strategies for B2C tend to be simpler and change more quickly. This is because their target audience is no more complex than B2B.

Unlike 'purchase' decisions in B2B which require the approval of many parties, B2C only requires the approval of the individual who needs the product/service. That way, the decision-making process will also be faster.

Marketing in B2C will prioritize content that is persuasive and shows direct benefits and ensures a satisfying consumer experience.

6. Sales Cycles

Both B2B and B2C sales have different stages, including timing and interactions that have a direct impact on the sales process.

B2B sales cycles are usually more extensive and involve a lot of effort such as networking, building good relationships with potential buyers before sales and purchases are made.

B2B buyers who are organizations/companies are also more careful so they need more information and time before making a purchase.

In contrast to B2B, B2C sales cycles tend to be simpler and do not involve many parties so purchases can be made directly. It doesn't take longer to process information.

B2C places more emphasis on brand awareness, advertising and digital marketing carried out by a business to ensure sales.

If you are managing one type of business, whether B2B or B2C, it is important to understand the differences between the two to form a more optimal strategic management.

To get a better start, you must first understand the basics of B2B and B2C before implementing appropriate strategic and marketing management.

Interested in exploring both? You can start by taking part in the Managing Strategic B2B Account program from the Prasetiya Mulya Executive Learning Institute.

From basic understanding, the differences between B2B and B2C, market mapping, targeting, to the role of branding in both businesses, you will get a comprehensive understanding.

Register for the program now!

Banner-Article-Apr-18.jpg
SMART method, here are the advantages and examples!
13 May 2024

Get to know the SMART method, here are the advantages and examples!

The SMART method is a popular and quite effective approach in formulating more specific goals.

In business, having goals is the most important part. For this reason, you must know about this method so that business goals become clearer and measurable.

By implementing it, every plan that is built has directed steps, so that the goals will be easier to achieve.

Simply put, this approach makes project management easier. To learn more about what the SMART method is, its advantages, and examples of how to apply it, see the following review.

Understanding the SMART Method

The SMART method was first introduced by George T. Doran in his journal. The title is “There's a S.M.A.R.T. Way to Write Management's Goals and Objectives”. In the journal, he said that goals must be made clear, detailed, and not floating around.

For this reason, SMART is an acronym for Specific, Measurable, Achievable, Realistic, and Timely. All of these criteria combine to help focus your efforts and increase your chances of achieving your goals.

By following SMART principles, companies and individuals can create more focused plans, increase productivity and optimize the use of resources.

In more detail, you can learn SMART as follows:

Specific

As the name suggests, goals must be made specifically so they don't float away. When the goals are specific, it is easier to focus efforts and allocate resources effectively.

For example, specific goals can help answer your core questions such as:

What is the aim of this project?

Why is such a method used?

Who is responsible for the project?

Where is the project location taking place?

What requirements and requirements are needed for the project to run?

Measurable (Measurable)

Measure means measurable, where the goal must be measurable in each process clearly.

With this concept, it will be easier for you to monitor whether the goal has been achieved or not.

Apart from that, measuring goals also makes it easier to develop strategies to achieve existing targets.

To make goals measurable, ask yourself these things:

How much does it cost?

How much time will it take?

How do you know if it's finished or not?

Achievable (Can be achieved)

A goal is made to be achieved. Therefore, this goal must be achievable.

However, to make it easier to achieve you have to define it well enough to actually achieve it. Try asking yourself these questions to find out.

How can this goal be achieved?

Are the goals realistic and affordable?

Realistic (Realistic)

The goals you set must be realistic. This means that even with obstacles you can achieve them with existing resources. For this reason, before deciding, you can ask yourself this:

Are the goals realistic and achievable?

Is the goal achievable, given the time and resources available?

How committed are you to achieving your goals?

Does this seem useful?

Is this the right time to implement these goals?

Does it suit your efforts and needs?

Timely - Timely

The goals you create should be time-bound because they have start and finish dates. If you don't set a time limit, of course there will be no urgency and motivation to achieve the goal. To make your goals come true on time, you can ask yourself these things:

When?

What should I do in three months?

What should I do per week?

What can I do today?

Advantages and Examples of Application of the SMART Method

Apart from knowing what the SMART method is, it is important for you to also understand the advantages of each element.

This aims to be able to formulate goals more effectively, leading to results that are more measurable, achievable and relevant.

Here are some advantages of using the SMART method:

Helps stay on target

The SMART method brings clarity and focus to goal setting. By setting specific, measurable, and targeted goals, individuals or teams can better identify their priorities.

For example, a company sets a goal of increasing market share by 15 percent in six months. They diversify their products to focus on marketing and product development strategies that support goal achievement.

By avoiding ambiguous goals, this method ensures that resources and efforts are directed to the most strategic areas.

Structured planning

The SMART method encourages structured and detailed planning. Each element of SMART requires in-depth thinking about the steps necessary to achieve the goal.

For example, to increase sales of a new product, structured planning involves market research, marketing strategy, sales team training, and regular evaluation. Good planning helps prevent confusion or strategic mistakes, optimizes the use of resources and increases the chances of success.

Faster identification of missed targets

The time element in the SMART method provides a clear time basis. This helps detect targets that might otherwise be missed.

For example, if a project must be completed in three months, a clear deadline allows the team to continuously monitor progress on that target.

With this process, the team can later identify potential obstacles or delays and take corrective action before it is too late.

It's easier to visualize what you want

The SMART method creates a clear and accessible picture of the goals to be achieved.

The involvement of specific, measurable and targeted elements helps in easier visualization.

For example, to achieve work-life balance, analyzing the definition of “balance” in detail can help plan the necessary positive steps.

Clear visualization will also help motivate you or your team by providing a clear view of the desired end result.

Make big goals easy to achieve

The SMART method presents a gradual approach to achieving big goals.

By breaking down big goals into smaller, measurable subgoals, feelings of overwhelm can be minimized.

For example, if the long-term goal includes developing a revolutionary product, the steps might include research, concept testing and feedback.

This approach ensures steady progress, prevents frustration and increases motivation to achieve the final goal.

Targets can be completed one by one

Focusing on achievable goals helps prevent feelings of overwhelm and disappointment.

By breaking down goals into smaller, measurable steps, individuals or teams can celebrate incremental achievements.

For example, if the goal is to expand market share, you can start by engaging in marketing strategies that are more focused on the target segment.

Success in achieving these small steps increases self-confidence and maintains enthusiasm to achieve the final goal.

That is the meaning of the SMART method and its advantages as well as examples that you can find out about.

Overall, this method increases the effectiveness of goal setting by providing a structured approach that emphasizes clarity, accountability, and motivation.

Ultimately, the use of the SMART method will lead to increased success in achieving the desired results.

Next, you can improve your problem solving and decision making skills to overcome challenges and make more effective decisions. You can take part in the short Problem Solving & Decision Making program from Prasmul Eli.

Over three days, you will gain skills through learning that includes:

Identify problems in a measurable manner and have a sense of urgency/importance

Determining improvement targets using the SMART principle

Identify the root of the problem with 5 WHY analysis

Fishbone and Pareto

Development of creative solutions with SCAMPER

Selection of alternative solutions using a decision matrix

Identify potential problems and mitigate risks

Implementation plan with Gantt chart

Control monitoring, Completed

Interesting right? What are you waiting for, register yourself here now!