First Line Leadership is an important part of career journey, because it is the transformation point from an Independent Worker (Individual Contributor) to a Leader of Others (Leader). This role change requires the provision of knowledge and skills, so that they are able to carry out their leadership roles effectively,correctly and well in helping move the organization to achieve its goals.
This three days training introduces the general skills required for a First Line Leader or often known as a Supervisor position. They will learn to make plans to achieve group goals that are in line with organizational goals, organize and mobilize teams to achieve these goals and monitor their team's work. Understand the importance of aspects of human relations related to the duties of a supervisor and the interpersonal skills required.
After participating in this program, participants are expected to be able to understand their roles and responsibilities as First Line Leaders, able to foster relationships both in their groups and colleagues and superiors to achieve organizational goals.
- Roles and responsibilities as a supervisor/manager/leader
- Goal setting
- Problem Solving & Decision Making
- Organizing work
- Building team collaboration
- Resolving conflicts within the team
- Effective communication at work and harmonious relationships with other people
- Types of control and targets in control
- Effective control system
- Approach to subordinates in carrying out control
Learning straight from our experienced Principal
Discussing business cases where the knowledge may apply
Discussion session between few participants, where you can work together and collaborate to discover new ideas and perspectives on the topic.
Particiipants will present about a case and what they learn in this class
Mawar has great expertise and interest in development and training. In the areas of consulting, she has facilitated a variety of development programs such as Leadership, Supervisory, Coaching, Counseling & Mentoring, Communication, Training for Trainers, Change Management, Conflict Management, Recruitment & Selection
Ruben has expertise in leadership, performance management, and business processes. He is a founder of Indonesia Happiness Club. Ruben has 20 years of career experience in a variety of large companies ranging from services, retail, distribution, and manufacturing which in the last 5 years at the level of directors.
Wahyuningsih is specialized in Human Resource and Personal Development subject, she’s also has exposure for more than 20 years in banking company. She’s experienced in the field of Employee Selection, Training Program and Personal Development, HR Services and HR Business Partner.
- Those who are newly appointed as manager/ assistant manager
- New managers who want to improve their knowledge
- Supervisor/ assistant manager/ deputy manager
- Specialists/ staff who will occupy managerial positions.
- 23-25 January
- 5-7 March
- 14-16 May
- 17-19 September
- 10-12 Oct