First Line Leadership: Becoming Effective Leaders

The Leadership Training Program is a training program with a detailed emphasis on the duties of a leader and the required interpersonal skills

First Line Leadership is an important part of career journey, because it is the transformation point from an Independent Worker (Individual Contributor) to a Leader of Others (Leader). This role change requires the provision of knowledge and skills, so that they are able to carry out their leadership roles effectively,correctly and well in helping move the organization to achieve its goals.

This three days training introduces the general skills required for a First Line Leader or often known as a Supervisor position. They will learn to make plans to achieve group goals that are in line with organizational goals, organize and mobilize teams to achieve these goals and monitor their team's work. Understand the importance of aspects of human relations related to the duties of a supervisor and the interpersonal skills required.

Learning Objectives

After participating in this program, participants are expected to be able to understand their roles and responsibilities as First Line Leaders, able to foster relationships both in their groups and colleagues and superiors to achieve organizational goals.


Learning Coverage

Day 1

  • Roles and responsibilities as a supervisor/manager/leader
  • Planning:
    • Goal setting
    • Problem Solving & Decision Making

Day 2

  • Organizing
    • Organizing work
    • Building team collaboration
    • Resolving conflicts within the team
  • Actuating
    • Leading
    • Motivating

Day 3

  • Actuating:
    • Effective communication at work and harmonious relationships with other people
  • Controlling:
    • Types of control and targets in control
    • Effective control system
    • Approach to subordinates in carrying out control


Learning Method

  • Lecturing

Learning straight from our experienced Principal

  • Case Discussion

Discussing business cases where the knowledge may apply

  • Group Discussion

Discussion session between few participants, where you can work together and collaborate to discover new ideas and perspectives on the topic.

  • Presentation

Particiipants will present about a case and what they learn in this class




Mawar Sheila

Ruben Saragih



*subject to availability


  • Those who are newly appointed as manager/ assistant manager
  • New managers who want to improve their knowledge
  • Supervisor/ assistant manager/ deputy manager
  • Specialists/ staff who will occupy managerial positions.

Program Schedule


  • 16 July 2024 - 18 July 2024
  • 5 November 2024 - 7 November 2024


  • 23 January 2024 - 25 January 2024
  • 5 March 2024 - 7 March 2024
  • 14 May 2024 - 16 May 2024
  • 17 September 2024 - 19 September 2024
  • 10 October 2024 - 12 October 2024



IDR 7.000.000,00


IDR 5.000.000,00