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What is Negotiation? These are the goals, stages and things you need to pay attention to


04 June 2024
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You have probably heard the term negotiation often, but what is negotiation actually? In fact, there are still many people who don't understand that negotiation requires special skills.

Negotiation itself is a two-way communication process that aims to reach mutual agreement for various interests.

Is a form of discussion, negotiation is usually carried out to obtain an agreement. Therefore, negotiations usually consist of many parties. Getting an agreement is not easy.

Several stages of negotiation must be carried out to achieve this. Apart from that, several factors also influence whether the negotiation process can run smoothly or vice versa. One of them is the attitude of both parties which could influence the outcome of the agreement.

Want to find out more about negotiation? Read this article to understand how negotiation can be one of the basic skills in business!

Definition of Negotiation

Negotiation is a term used to refer to a discussion to solve a problem. In negotiations, the problem resolution is expected to be acceptable to both parties.

Negotiations involve give and take. In other words, in the negotiation process there are also parties who need to make sacrifices to achieve the best mutual agreement for both parties.

Negotiations can be carried out in business between sellers and buyers, superiors and employees, and many more. Negotiation is a situation that we can do every day during our activities, whether consciously or unconsciously.

So actually, what is the purpose of negotiations? The aim is as a discussion process to reach agreement. The purpose of negotiations is also so that something can be done immediately with the agreement of the parties involved.

After knowing what negotiation is, of course you need to know the stages so you don't take the wrong steps in practicing it.

Negotiation Stages

Apart from involving interested parties, you also need to know the stages of negotiation so that the process is smoother and more successful. The following are the stages of negotiation that you need to understand:

Preparation

Before starting what form negotiations take, there are several questions that can make you better prepared for negotiations:

  • What would you ideally like to get?
  • What do you want your realistic expectations to be?
  • What deals are you ready to do?
  • What will happen if negotiations fail?

In the negotiation preparation stage, you can also look for as much information as possible. Starting from the person who will be negotiated with to the topics that will be discussed.

Carrying out the preparation stage will help negotiations to be more effective.

Exchange Information

After making preparations, you are ready to negotiate. If the person you are talking to is smart enough, of course he or she will also have prepared themselves for the negotiation process they will face. At this stage, both parties will express their expected wishes.

Please remember, in negotiations it is not certain that all your wishes can be achieved. However, an effective negotiation process actually allows the negotiating parties to have other ideas.

Bargaining Process

When both parties enter the argumentation stage, that is where the negotiation process or what is called bargaining begins. In the negotiation process, the main key is to listen to the opinion of the other person and avoid making a dismissive attitude.

Please note that the negotiation process will not always run smoothly. Therefore, you need to focus on solutions for both parties without making it seem like your interests are the most important.

Agreement

When both parties are satisfied with the results of the discussion and the solution, this is the final stage of negotiations, namely closing the agreement. The next stage is to express ideas as solutions, both orally and in writing.

The agreed idea or solution is usually better because it outlines the position of each negotiating party. Apart from that, if one of the parties does not follow the results of the agreement, of course strict measures can be given.

Deciding Factors During Negotiations

Some people may be good negotiators, but there are also those who are not. For those of you who are still learning to negotiate, here are the things that determine whether negotiations will be more effective:

Attitude

Both your attitude and that of the person you are talking to really determine the negotiation process. All stages of negotiation are based on the attitudes of both parties in facing problems that require discussion.

However, attitude is also determined by personality and perspective. Focus on solutions to common problems so that discussions are more effective without negative arguments.

Knowledge

It is important to prepare when you want to negotiate, because it gives us knowledge. So what kind of knowledge is needed?

Some of them are knowledge of the subject of discussion and your own main goals in negotiating.

Interpersonal Skills

Having good interpersonal skills will make negotiations more effective. These interpersonal skills include; effective communication, how to listen to the other person, problem solving and decision making.

You can learn these interpersonal skills in everyday life. Not only does it apply in negotiations, but for other things it can make all discussions more effective and enjoyable.

Want to learn more about the art of negotiation, especially in the business sector? Take the Applied Negotiation Technique training program from prasmul-eli. In this program, you will be taught how to negotiate to gain sales profits in business.

The program is held over two days with comprehensive learning material and guided by experienced lecturers in communication and business. The duration is short, suitable for those of you who want to develop skills without interrupting activities.

What are you waiting for, register yourself to join the program at this link!

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Upskilling: Definition, Benefits, How to Create a Program, and Examples of Programs
13 June 2024

Upskilling is one way to meet company targets and needs. This effort takes the form of new skills and experience that can help them complete their work.

Upskilling can also be a program created by a company to help its employees. Find out more about upskilling, how to create a program, and program recommendations below.

Understanding Upskilling

Upskilling is a professional skills development strategy to increase employee productivity and work quality. According to Oracle, in this program the company will target several things, such as adding new skills according to the job, developing skills that employees already have, and changing the way employees work to increase effectiveness.

By adding new capabilities, employees can expand their portfolio and companies can ensure their new targets are achieved. Companies usually consider upskilling as an investment, because the results will help the company progress further.

Benefits of Upskilling

The benefits of upskilling are not only felt by employees, but also companies. Here are some of the benefits, according to FDM Group:

Adapting to market needs

Upskilling is the right strategy when a company wants to face changes and business needs. Employees also get the opportunity to enrich their portfolio.

Opportunity to master new technology

Changes in market needs are not only caused by consumers and the economy, but also technological developments. Starting from Artificial Intelligence (AI), automation, to various tools for business needs.

Employees can increase their abilities to master this new technology. Companies can also adopt the use of these tools to achieve targets.

Form a solid and effective team

Developing employees will make the team understand each other's roles better. The team will be more solid and effective in completing a project or problem. They also have the potential to learn from each other and monitor each other's performance.

Maximize time and resources

By improving and increasing employee capabilities, companies don't need to bother looking for new talents. By having employees who have worked in the company for a long time, you no longer need to bother retraining regarding the company's internal values.

Increase productivity and job satisfaction

In a company, employees certainly have hopes and targets to achieve. Not only do they increase their work experience, they also want to have new skills so that their "selling value" increases. With upskilling provided by the company, productivity will increase and their job satisfaction will also increase.

Support company success

Of course, with developing employees, they will be able to solve more complex problems or projects. The company also has new targets to achieve with greater profits.

The company's selling value in the eyes of job seekers

Lastly, when a company opens new job vacancies, of course an upskilling program can be one of the benefits offered. Many job seekers today are looking for opportunities to gain experience and develop skills while working for one company.

How to Build an Upskilling Program

Make sure you have a plan and program that is mature and meets the needs of employees and the business. Summarizing Betterworks, here are several ways to build the right upskilling program:

Identify the skills that employees already have

To find out what kind of upskilling program to run, first make sure you know what abilities your employees already have. Also identify their aspirations and what skills they want to learn.

Analyze the types of capabilities the market requires

Identify what skills are currently popular among competitors or the market in general. That way, you can map what capabilities the company needs. After that, match these needs with the employee profile.

Create targets that are in line with the business

Business targets can be determined through:

  • market research
  • competitor analysis
  • changes in the industry

Keep an eye on new needs as they arise

This means that companies must be able to anticipate new problems and needs that arise during the upskilling program. Ensure programs are continuously updated and business targets are flexible. You also have to set a flexible timeline or program duration.

Know the type of upskilling required

In general, there are two types of upskilling that you can do, including:

Internal upskilling program

This type of upskilling usually utilizes senior and experienced employees in the company. So companies don't need to use external services that require extra expenses.

External upskilling program

This type of program usually requires a budget or additional costs because it has to use external services. You can also do a mutually beneficial inter-business collaboration.

Analyze opportunities for employees to change roles

As has been explained, upskilling helps employees to add and develop new abilities. That way, this program can give rise to potential new roles or changes in employee roles.

You can determine whether the employee deserves a promotion after the upskilling program is completed.

Check-in and make sure the program is running as intended

Check-ins can occur once per week or once per fortnight. Make sure that every check-in, a target is achieved. Also make sure you ask for input and opinions from employees regarding the program.

Example of an Upskilling Program

There are many upskilling programs that employees can take part in. Depending on your needs, you can choose a long or short term program.

If you need a specific and short skills development program, then Short Training Programs from prasmul-eli could be the best solution!

In this short program, employees can develop abilities that influence the company's business strategy.

This program presents experts directly from their fields. If interested, you can click here to learn more and enroll in the program.

That is an explanation of upskilling which can help employees increase their productivity and work results.

Companies can provide upskilling programs according to business and employee needs. One of the programs that can be chosen is short programs from Prasmul-Eli.


Click here to learn and follow the program.

Banner-Article-May-19.jpg
What is Negotiation? These are the goals, stages and things you need to pay attention to
04 June 2024

You have probably heard the term negotiation often, but what is negotiation actually? In fact, there are still many people who don't understand that negotiation requires special skills.

Negotiation itself is a two-way communication process that aims to reach mutual agreement for various interests.

Is a form of discussion, negotiation is usually carried out to obtain an agreement. Therefore, negotiations usually consist of many parties. Getting an agreement is not easy.

Several stages of negotiation must be carried out to achieve this. Apart from that, several factors also influence whether the negotiation process can run smoothly or vice versa. One of them is the attitude of both parties which could influence the outcome of the agreement.

Want to find out more about negotiation? Read this article to understand how negotiation can be one of the basic skills in business!

Definition of Negotiation

Negotiation is a term used to refer to a discussion to solve a problem. In negotiations, the problem resolution is expected to be acceptable to both parties.

Negotiations involve give and take. In other words, in the negotiation process there are also parties who need to make sacrifices to achieve the best mutual agreement for both parties.

Negotiations can be carried out in business between sellers and buyers, superiors and employees, and many more. Negotiation is a situation that we can do every day during our activities, whether consciously or unconsciously.

So actually, what is the purpose of negotiations? The aim is as a discussion process to reach agreement. The purpose of negotiations is also so that something can be done immediately with the agreement of the parties involved.

After knowing what negotiation is, of course you need to know the stages so you don't take the wrong steps in practicing it.

Negotiation Stages

Apart from involving interested parties, you also need to know the stages of negotiation so that the process is smoother and more successful. The following are the stages of negotiation that you need to understand:

Preparation

Before starting what form negotiations take, there are several questions that can make you better prepared for negotiations:

  • What would you ideally like to get?
  • What do you want your realistic expectations to be?
  • What deals are you ready to do?
  • What will happen if negotiations fail?

In the negotiation preparation stage, you can also look for as much information as possible. Starting from the person who will be negotiated with to the topics that will be discussed.

Carrying out the preparation stage will help negotiations to be more effective.

Exchange Information

After making preparations, you are ready to negotiate. If the person you are talking to is smart enough, of course he or she will also have prepared themselves for the negotiation process they will face. At this stage, both parties will express their expected wishes.

Please remember, in negotiations it is not certain that all your wishes can be achieved. However, an effective negotiation process actually allows the negotiating parties to have other ideas.

Bargaining Process

When both parties enter the argumentation stage, that is where the negotiation process or what is called bargaining begins. In the negotiation process, the main key is to listen to the opinion of the other person and avoid making a dismissive attitude.

Please note that the negotiation process will not always run smoothly. Therefore, you need to focus on solutions for both parties without making it seem like your interests are the most important.

Agreement

When both parties are satisfied with the results of the discussion and the solution, this is the final stage of negotiations, namely closing the agreement. The next stage is to express ideas as solutions, both orally and in writing.

The agreed idea or solution is usually better because it outlines the position of each negotiating party. Apart from that, if one of the parties does not follow the results of the agreement, of course strict measures can be given.

Deciding Factors During Negotiations

Some people may be good negotiators, but there are also those who are not. For those of you who are still learning to negotiate, here are the things that determine whether negotiations will be more effective:

Attitude

Both your attitude and that of the person you are talking to really determine the negotiation process. All stages of negotiation are based on the attitudes of both parties in facing problems that require discussion.

However, attitude is also determined by personality and perspective. Focus on solutions to common problems so that discussions are more effective without negative arguments.

Knowledge

It is important to prepare when you want to negotiate, because it gives us knowledge. So what kind of knowledge is needed?

Some of them are knowledge of the subject of discussion and your own main goals in negotiating.

Interpersonal Skills

Having good interpersonal skills will make negotiations more effective. These interpersonal skills include; effective communication, how to listen to the other person, problem solving and decision making.

You can learn these interpersonal skills in everyday life. Not only does it apply in negotiations, but for other things it can make all discussions more effective and enjoyable.

Want to learn more about the art of negotiation, especially in the business sector? Take the Applied Negotiation Technique training program from prasmul-eli. In this program, you will be taught how to negotiate to gain sales profits in business.

The program is held over two days with comprehensive learning material and guided by experienced lecturers in communication and business. The duration is short, suitable for those of you who want to develop skills without interrupting activities.

What are you waiting for, register yourself to join the program at this link!