Various Types of Communication in the Workplace That Are Proven to be Effective
Leading a team is a huge challenge in the workplace. You need to communicate well with everyone. Without good communication, you will probably encounter many problems in the workplace together. However, what type of communication should be used?
There are four basic communication styles used by people in the world of work. In fact, there is no one better communication style. Each type of communication has its own advantages and disadvantages.
You just need to use it appropriately. The reason is, using the wrong type of communication in the world of work will only create new problems. It's a good idea for you to know and understand how to use each type of communication so you can use it when needed.
Benefits of Having the Right Type of Communication
Choosing the right communication will bring many benefits to the performance of all teams. Here are some positive results that can be obtained:
- Improved team and individual performance
- The work results are certainly better at all levels
- Have more time to get work done, instead of using it to give directions
- Able to provide faster and more precise strategies
- Increase the morale of each individual so they feel like they are a unified team
Types of Communication in the Workplace
Different communication styles will also give rise to different feedback from other people. For more details, consider the types of communication that can be carried out in the world of work.
1. Analytical communication
An analytical communication style means you need to talk to your team and colleagues with existing data. You have to play with numbers and look cynically at a series of adjectives without data that follow them.
There are times when you need to lead with an analytical style to encourage all team members to work based on facts. The advantages of this type of communication also reduce the emotional level in determining strategy.
On the other hand, the analytical type of communication will bring you excessive frustration. It can be very stressful when you see data reflecting negative trends. Not only that, you can also be very annoyed when other people speak without data.
2. Intuitive communication
The advantages of an intuitive communication style are speed and accuracy in the targets you want to achieve. You will bring big ideas that many people often don't have. You won't worry too much about the details because you'll be happier jumping from the beginning to the end.
You will also invite the team to focus more on results. In general, this type of communication will trigger better teamwork in terms of achieving work goals.
On the other hand, you may not have much patience or time to look at the details. In some cases, details are necessary and you will miss them. For this reason, be prepared for long conversations to hear ideas from other people.
3. Functional communication
On the other hand, functional communication will bring details down to the smallest detail. This type will use a part-by-part approach and ensure that no details are overlooked.
You may want to think about more details so that an idea is something that everyone can consider. Not infrequently, you will immediately go down yourself to do something so that everything is in the right place.
However, you may experience some problems when meeting colleagues who have an intuitive style. Try to be more patient in conveying a detailed idea. Additionally, encourage them to keep an eye out for details in the work.
4. Personal communication
A more personal communication style will make it easier for you to get along with your coworkers. You will probably come up with an idea of discussing fun things before starting the actual work.
Touching everyone's hearts will make you and others more comfortable conveying ideas. You can also encourage them to make detailed things in the idea planning process. Apart from that, you can also understand the emotions and morals they are feeling while working.
On the other hand, casual conversations and being personal can sometimes bring bad things in some cases. You may bring too much emotion into your decision making. So, try to remain professional in using real data and details.
Since each type of communication can lead to different results, try to consider the right choice for each person. As a leader, you are also expected to be able to display a leadership style that is appropriate to each situation.
You can learn every communication style in the workplace in the Team Leadership: Becoming Flexible Leaders Program from Prasmul Eli. This program will help leaders to diagnose the condition of each subordinate and adjust their communication style to bring outimaximum performance. You will be invited to learn how to give specific and clear directions, listen actively, provide feedback and increase the confidence of colleagues.
Problem solving skills are the ability to identify and solve problems effectively.
If you want to improve your problem solving skills, finding out more about problem solving skills is the right step.
This article will discuss the importance of problem-solving skills in the world of work and provide practical strategies for developing them!
Definition of Problem Solving Skills
Problem solving skills are the ability to identify problems, analyze situations systematically, find effective solutions, and implement them well.
People who have this ability can usually solve problems effectively, both in work and everyday life.
For example, you are working on a project team that is experiencing major obstacles. If you have good problem solving skills, you not only find out what went wrong, but also dig deeper to find the cause.
After that, you design the right strategy to overcome the problem, and evaluate the most effective solution to implement.
Benefits of Problem Solving Skills in the World of Work
Problem solving skills are needed in the world of work because they help you overcome daily challenges more effectively.
With this ability, you can manage your time better, plan strategies, and prioritize work better.
The following are some of the benefits of problem solving skills:
1. Time efficiency
Problem solving skills help you manage your time better. With these capabilities, you can design efficient strategies to complete daily tasks.
2. Plan and Prioritize Tasks
With problem solving, you can set priorities better and plan solutions to complex situations.
This ability will help you direct your team more effectively, especially when facing urgent situations.
3. Think creatively and innovatively
Problem solving skills encourage you to think outside the box in finding solutions.
With a proactive approach, you can produce innovative solutions that inspire your colleagues to think more creatively.
4. Handle Pressure Well
Problem solving skills help you stay calm and effective when working under pressure.
This ability helps you make better decisions and provide support to coworkers when they are experiencing stress.
5. Take Risks Wisely
Problem solvers tend to take risks wisely because they believe that there are alternative solutions.
With thoughtful analysis, you can anticipate problems and develop solutions that support your goals without taking unnecessary risks.
How to Improve Problem Solving Skills
Problem solving skills are an important ability to identify problems, analyze them systematically, and find effective solutions. Here's how to improve problem solving skills:
1. Change your mindset
The first step to improving problem solving skills is adopting the right mindset.
Treat every problem as an opportunity to grow and learn, not as an obstacle. This approach will help you face challenges with a positive attitude.
The main key in this case is patience and persistence. Patience allows you to solve problems carefully, while persistence encourages you to keep trying until you find the right solution.
2. Understand the problem well
Before trying to solve a problem, it is important to understand the entire problem clearly. Start by creating a specific and precise problem statement.
This will help you focus on the core issue and avoid wasting time and resources.
Some strategies that can be used to analyze problems include:
- Asking the question "Why?" repeatedly to dig deeper.
- Collect relevant data and information.
- Involve parties affected by the problem in the analysis process.
- Compare the current problem with similar situations in the past.
- Use simulations to explore the potential outcomes of various solutions.
3. Develop Critical and Creative Thinking Abilities
Critical and creative thinking is very important in problem solving.
Critical thinking encourages you to question assumptions, recognize bias, and look for evidence to support conclusions.
Meanwhile, creative thinking allows you to see problems from various points of view, thereby generating new insights and opportunities.
4. Improve Research and Decision Making Skills
The ability to conduct research and decision making is very important in problem solving.
Good research ensures you have a comprehensive understanding of the problem and its context.
Some strategies to improve these skills include:
- Determine the research objectives clearly.
- Use various sources of information.
- Evaluate the credibility and reliability of sources.
- Involve risk assessment in the decision-making process.
- Seek input from experts, peers, and mentors.
- Reflecting on the results of decisions for future learning.
5. Improve Collaboration Skills
The ability to collaborate with other people is very important in problem solving.
Some ways to improve teamwork include:
- Create an open communication environment.
- Practice active listening skills.
- Hold regular meetings to monitor progress and discuss challenges.
- Use collaboration tools and platforms to facilitate communication.
6. Learn from Past Experiences
It is important to reflect on past problem-solving experiences, both successful and unsuccessful.
Conduct evaluation sessions with the team, SWOT analysis (Strengths, Weaknesses, Opportunities, Threats), and evaluate the results of the solutions that have been implemented.
7. Utilize Problem Solving Tools and Resources
There are various tools and resources that can help the problem solving process, such as:
- Mind mapping
- SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats)
- Fishbone diagram
- Decision matrices
8. Practice Regularly
Practice is the key to improving problem solving skills. Some ways to practice include:
- Do puzzles and brain teasers regularly.
- Identify and apply problem-solving techniques to everyday challenges.
- Analyze case studies relevant to your field or industry.
- Attend workshops or training sessions on problem solving.
By consistently applying the strategies above, you can certainly improve your problem solving skills.
For those of you who want to learn more about how to make decisions, you can take part in the Systems Thinking and Complex Decision Making program.
Through this program, you will be taught to understand decision-making patterns in various situations from simple to complex.
Rational thinking is a way of thinking using reasons and norms in making decisions or acting. Someone who thinks rationally is usually referred to as someone who uses logic and facts, without involving interests or feelings.
In this article we will discuss in depth the various aspects of rational thinking, from the benefits to how to develop it.
Understanding Rational Thinking
Rational thinking is the ability to process and understand a topic with facts, logic, and data. The goal is one, to produce the most reasonable reasons or solutions.
In the rational thinking process, says Higher Education Digest, a person will focus on solving problems and how to achieve opportunities.
Rational thinking can be honed and developed in everyday life, both personal and professional. The ability to think rationally is also supported by a variety of other abilities, such as developing perspectives, matching facts, and conveying ideas/opinions.
Benefits of Rational Thinking
Rational thinking is believed to be the most effective way to make a decision. Therefore, check out the various benefits below:
Sharpen analytical skills
By thinking rationally, your analytical skills will also be honed because you continue to process information and facts.
Opinions expressed well
The opinions formed will be neater and more reasonable, because they are based on facts, analysis and data support.
Increase brain and emotional intelligence
Because during rational thinking your brain will be "pushed" to work harder and empathy is also used in formulating final decisions.
Increase self-confidence
Confidence arises when you can express opinions that are based on facts and solve complex problems. This ability can also be your capital in looking for a new job.
Characteristics of Someone Who Thinks Rationally
According to Lectera, here are some characteristics of people who think rationally:
Thinking about the future
In solving problems and making decisions, someone who thinks rationally will consider the future. They will not be trapped by past problems or burdens and focus on planning for the future.
Consider the consequences
Related to the previous point, when thinking about the future, people who think rationally will consider the consequences of a problem and decision. Usually they already have a "prediction" of what might happen. From there they will make the best decision.
Understand the reasons or causes
Before making a decision, usually people who think rationally will understand the reasons or causes of a problem. They will ask various questions to determine the truth and use them as facts to form decisions or answers.
Able to control emotions
Someone who thinks rationally certainly still has feelings or emotions, but these can be processed and regulated appropriately. They may seem unemotional, but actually they are able to map out what feelings are worth expressing or not.
Always learn new things
In the process of rational thinking, they will hear many new things. From there, new things will be learned, not only as a basis for making decisions, but also new values or norms of life.
Organized and neat
Someone who thinks rationally needs a neat plan. This will have an impact on daily life, for example being able to organize daily work schedules and arrange work and rest times appropriately.
Accept criticism and input
Lastly, criticism and suggestions have become their daily bread. Someone who has the ability to think rationally will be a reference when making decisions. During the process of learning new things, they also definitely don't forget correction and criticism. Both of these things will be well received and become new learning.
How to Develop Rational Thinking Skills
To develop rational thinking skills, you can start from the small things around you. Some ways are:
Putting together puzzles and riddles
Start with a relaxing activity on the weekend, namely playing games. We suggest putting together a puzzle or answering a riddle. Another thing to try is playing games where you have to solve mysteries.
Always analyze the information received
This means that you cannot just accept information, especially if you feel unsure about the information. Do simple research or ask more in-depth questions about the matter.
Share opinions and knowledge
The opinions and knowledge you share don't have to be heavy topics like economics or politics. Just discuss topics you like with colleagues or close friends. Try to convey your views based on existing experiences and facts.
Brainstorming and group discussions
In contrast to the previous point, you can hone critical thinking skills in group discussions or brainstorming. So, not only you get the benefits, but other people can also hone their skills.
Read and learn new things
The ability to read and understand new things is not easy. Someone can read, but not necessarily understand. So, to be able to develop rational thinking skills, you also have to start by reading thoroughly and understanding it.
Put your thoughts and opinions in writing
If you have difficulty conveying something orally, try putting it in writing. You can note down some of the main points to remember your opinion. Or, you can also write down your opinion or opinion in full before conveying it orally.
That's an explanation of rational thinking and an easy way to develop it. Try doing the exercises above in your daily life.
This ability will help you make the best decisions and express your opinions firmly.
Want to learn more about rational thinking and how to develop it?
Join our class and learn how to develop rational thinking skills, click here now!
As in everyday life, business communication is something that needs to be understood in order to realize company goals. The reason is so that we can be more adaptive to the work environment and can make our work successful.
Clear and effective business communication is very crucial for employees, managers and business leaders in carrying out their duties and fulfilling their responsibilities. Without appropriate processes and tools, businesses can face a variety of serious problems, from dissatisfied employees, disappointed customers, to a gradual decline in profits.
So what does business communication look like? Check out this article to understand the differences in business communication that make you look more professional at work!
Understanding Business Communication
Business communication is a process of sending and receiving information in a business environment. According to Rosenblatt, business communication is the act of sharing information, ideas, concepts and instructions conveyed both personally and to the public.
In business communication, the sender of the message is obliged to ensure that the message conveyed can be received or understood by the person he is speaking to. Carrying out business communication has several benefits, one of which is increasing customer satisfaction.
When carrying out business communications at work, engagement with customers is one of the goals.
Business Communication Objectives
The application of business communication itself has the aim of increasing collaboration within the company or with customers. Through effective communication in business, of course there will be collaboration and reciprocal relationships that will benefit both parties.
In addition, business communication aims to increase employee trust in the company or customers in product marketing organizers.
In the business world, business communication is one of the important things to implement. The reason is, without effective communication there will be misunderstandings whose impact could be detrimental to the business.
Types of Business Communication
Communication carried out in a business environment also has various types in its application. The following are the types of business communication that you need to know:
Horizontal Communication
This communication is a type of communication in business that is carried out with people who have positions in the company. This type of communication usually occurs between department heads in a company or two employees who work in the same department.
Another term refers to horizontal communication in business as peer communication. Horizontal communication can help with coordination within a team or when further discussions are needed for plans within a team or department.
Vertical Communication
Vertical communication is a type of communication in business that occurs between employees with different level positions. For example, vertical communication is the exchange of information between team members and the team head.
In this communication, team members need to report work or have further discussions regarding the project so that communication occurs. Of course, communication between these two individuals also needs to be regulated by appropriate etiquette.
Diagonal Communications
Diagonal communication is a type of communication that occurs within a company between people at different but related levels. The type of diagonal communication in a company is open communication and facilitates collaboration with different teams.
Practical Business Communication Techniques
To achieve effective communication goals, at work each individual must master business communication techniques. The following are business communication techniques that you can apply!
Active Listening
When communicating at work, make sure you actively listen. In business communication, it is very important to receive information correctly so as to achieve mutual understanding.
When you can listen actively, business communication will be more effective because you can understand the other person's intentions appropriately. Apart from that, this method allows someone to build close relationships with other members who work at the same company.
Using Appropriate Language
Communication with the right use of language will produce high effectiveness. It should be understood that choosing the type of business communication also determines the language used.
Of course, communicating with teammates with equal positions will be different from talking with your boss. So, make sure to understand who you are talking to to determine the appropriate language style.
However, in general, formal and clear language is still the choice for conveying information in business.
Maintain Eye Contact
Of all the things in communication techniques, there are several small things that can also make you more successful in carrying out business communications. A small thing but it can also lead to more successful business communications.
Maintaining eye contact while talking can build good working relationships in business. Apart from eye contact, gesture is also an important thing.
Not the main goal but can help if this technique is learned well.
Maintaining Emotions
In a meeting, there are often differences of understanding or differences of opinion which lead to tension. In business communication, one of the important techniques to learn is not to involve emotions when communicating.
Again, the goal is to provide success in business, so we must be able to control our emotions and think openly.
There are times when business communications involve emotions to build better relationships. However, make sure you can control your emotions so that they don't become something that has a negative impact on carrying out business communications.
Want to sharpen your business communications?
You can try taking one of the short programs at prasmul-eli. Currently, prasmul-eli has provided various short classes to hone skills that are useful for your job or business.
Apart from that, there are also facilitators who are experienced in their fields to help you learn and gain insights that can be applied.
Curious? Contact Prasmul-Eli immediately for further information by clicking this link!
