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Business Process Redesign
In today’s business competition, technological and product superiority alone is no longer sufficient. Companies must focus on improving the quality and effectiveness of cross-functional business processes to achieve greater customer satisfaction. Business Process Redesign (BPR) plays a vital role in creating more efficient and customer-focused processes.
Overview
This two-day program helps participants understand the concepts and practices of Business Process Redesign to enhance organizational performance through a cross-functional approach. Participants will learn how to avoid coordination fragmentation, designate process owners, and develop effective business process designs.